Returns & Exchanges
At Xtreme Broncs Australia, we want to ensure that you are completely satisfied with your purchase. However, we do not offer refunds. Instead, we offer exchanges for eligible items.
Eligibility
To be eligible for an exchange, items must:
- Be in their original condition with all tags attached
- Have been purchased within 14 days of the return request
- Not be a final sale or clearance item
Exchange Policy
If you would like to exchange an item for a different size, color, or style, please follow these steps:
1. Contact our customer service team within 14 days of purchase to initiate the exchange process.
2. Return the original item to us at your expense.
3. Once we receive the original item, we will ship out the exchanged item.
Exceptions
We reserve the right to deny any return or exchange if the item is not in its original condition or if the return request is made after the 14-day window.
Please note that this policy is subject to change, so it's always a good idea to check our website or contact our customer service team for the most up-to-date information.